Returns Policy

Returns Policy

At Shuddha Danta, our goal is to provide you with the best possible experience. We understand that sometimes a product may not meet your expectations, and we are committed to ensuring a smooth, hassle-free return and refund process. Our Returns Policy is designed to protect both our customers and the integrity of our products.

1. Return Period

All goods purchased from Shuddha Danta can be returned within 4 days of delivery. It is important that you inspect your items immediately upon receipt to ensure they are in good condition. Returns requested after this period may not be accepted, except in exceptional circumstances approved by our customer care team.

2. Required Documents

To process your return efficiently, all returned items must be accompanied by the following:

• The original bill or invoice.
• The product return number provided by our customer care team.
• A note specifying the reason for the return.

Providing these documents ensures that your return is processed quickly and your refund is initiated without delay.

3. Condition of Goods

For hygiene and safety reasons, products must be returned in their original, unopened, and sealed condition. Any product that has been used, opened, or has a broken seal will not be accepted. This ensures that all items remain safe for future customers and comply with health and safety standards.

4. Damages & Shortages

Shuddha Danta is committed to delivering products in perfect condition. However, in case of any damage or shortage during delivery, you must report the issue to our customer care team on the day of delivery. We are not responsible for damages that occur after the product has been received. Please check your order thoroughly and notify us immediately if any issues are detected.

5. Refund Process

Once your returned product has been received and inspected by our team, a refund will be initiated using the same payment method used during purchase. Please note that it may take 5-7 business days for the refund to reflect in your account, depending on your bank or payment provider. are processed promptly to ensure a smooth experience for our customers.

6. How to Lodge a Return

If you wish to return a product, please follow these steps:

1. Contact our customer care team at +91-8510062346 or email us at kumar.kharolia1818@gmail.com to request a product return number.
2. Pack the item securely in its original packaging along with the original receipt and return number.
3. Ship the item to the address provided by our customer care representative. Ensure that the package is sealed properly to avoid damage during transit.

7. Important Notes

• Products with a broken seal or signs of use cannot be returned.
• Shuddha Danta reserves the right to refuse returns that do not comply with this policy.
• We highly recommend using a trackable shipping method to return items to avoid loss or damage during transit.
• Returns are only valid for products purchased directly from Shuddha Danta. Items purchased from unauthorized sellers are not eligible for return.

8. Customer Support

Our customer care team is always ready to assist you with any questions or concerns regarding your returns or . You can reach us at:

Phone: +91-8510062346
Email: kumar.kharolia1818@gmail.com

We value our customers and strive to make your experience with Shuddha Danta seamless, safe, and satisfactory.